Audit
We work with you and your team to understand the core value your business delivers and how your current team, processes and systems deliver that value. We document everything, develop a plan for improvement, and get your approval on the roadmap to success.
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Sprint Objectives
SPRINT 2
Digitize part inventory tracking
Transition legacy system data
Train CS team on new inventory system
Augment
Once in action, we go about augmenting your processes (or redesigning and building from scratch if necessary), one-by-one.
We use an agile approach - working in week-long sprints with defined objectives, outcomes & results, reporting back to you with progress as we go.
Automate
Only once we have a solid foundation on which to work do we start to automate-away the busy work. Most teams make the mistake of starting here and build on top-of an already complicated process.